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XPS 420 just arrived.....

Last post 02-07-2008, 2:10 PM by checkgio. 74 replies.
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  •  01-03-2008, 11:13 AM 232238 in reply to 232229

    Re: XPS 420 just arrived.....

    kaniada what you refer to seems to be an issue when resuming from sleep which has nothing to do with this issue.

    My machine never sleeps and I experience this problem from both media center and extenders. It is a signal lose issue which was supposed to be addressed if the firmware update but as I and many others are still have the issue it looks like it has not worked for everyone.

  •  01-03-2008, 8:14 PM 232416 in reply to 232126

    Re: XPS 420 just arrived.....

    kaniada:
    I saw a post at the avs forum revolving around some of the issues regarding the ati tv wonder so I started to experiment a bit.  All I needed to do was right click on mce and hit run as administrator.  I also have UAC turned off as I find it extremely annoying.  I have not had any channel changing issues at all since starting MCE running as administrator this evening so hopefully this fix will work until microsoft releases a patch for this behavior.  In one of the bug posts a MS rep acknowledges this bug and confirms they are working on a fix for it.

    Post From AVS:
    http://www.avsforum.com/avs-vb/showthread.php?t=964506&highlight=xps+420

    Darren



    Thanks this didn't work for me.

  •  01-04-2008, 11:54 AM 232711 in reply to 232416

    Re: XPS 420 just arrived.....

    RE: Missing XPS 420 Remote

    Please private message me your service tag numbers so I can send the data up the line. I have posted this same request on our DCF (Dell Community Forum) XPS Desktops board:
    http://www.dellcommunity.com/supportforums/board/message?board.id=Tech_Talk_XPS&thread.id=27393


    DELL-Chris M
    Dell Community Desktop Liaison
  •  01-05-2008, 7:19 PM 233064 in reply to 232711

    Re: XPS 420 just arrived.....

    DELL-ChrisM:

    RE: Missing XPS 420 Remote

    Please private message me your service tag numbers so I can send the data up the line. I have posted this same request on our DCF (Dell Community Forum) XPS Desktops board:
    http://www.dellcommunity.com/supportforums/board/message?board.id=Tech_Talk_XPS&thread.id=27393

    Is there a party number for the remote?  I'll have to look at my order to see what they are sending me to ensure it's the right remote.

     

    Thanks,

    -D

  •  01-10-2008, 5:11 AM 234622 in reply to 233064

    Re: XPS 420 just arrived.....

    MR268 Remote Control for Vista.
    DELL-Chris M
    Dell Community Desktop Liaison
  •  01-10-2008, 5:25 AM 234624 in reply to 234622

    Re: XPS 420 just arrived.....

    Chris for those of us that sent you our service tags what exactly are you going to do?  It has been well over a month since I got my xps 420 and I still don't have a remote.

    Darren
  •  01-10-2008, 9:39 AM 234709 in reply to 234624

    Re: XPS 420 just arrived.....

    I just setup orders to send them out to you.
    DELL-Chris M
    Dell Community Desktop Liaison
  •  01-10-2008, 9:41 AM 234710 in reply to 234709

    Re: XPS 420 just arrived.....

    Are you going to notify us when you set the order up?  I sent you my tag but didn't here anything back from you.

     

  •  01-10-2008, 9:53 AM 234713 in reply to 234710

    Re: XPS 420 just arrived.....

    wrmays:

    Are you going to notify us when you set the order up?  I sent you my tag but didn't here anything back from you.

     



    Be aware that it may take a bit to get the remote.  Mine was ordered on Dec. 28th, then sat in Order Processing till the 7th, when it shipped, scheduled to be delivered the 11th.

    -D
  •  01-10-2008, 11:59 AM 234776 in reply to 234710

    Re: XPS 420 just arrived.....

    If I had the tag, I setup the order today.
    DELL-Chris M
    Dell Community Desktop Liaison
  •  01-10-2008, 8:09 PM 234983 in reply to 234776

    Re: XPS 420 just arrived.....

    DELL-ChrisM:
    If I had the tag, I setup the order today.


    Chris, mine will be here tomorrow, but quick question.  Is this the Dell Branded remote, or is it a Microsoft branded remote?  I have an old Dell remote and IR receiver downstairs, which works, but it misses some of the Media Center type buttons, and some items like the MS keyboard did not work with that IR receiver.

    Thanks,
    -D
  •  01-10-2008, 8:18 PM 234985 in reply to 234983

    Re: XPS 420 just arrived.....

    Dravor,

    It's a generic Vista MCE remote supplied by Philips:

    http://www.ubergizmo.com/15/archives/2006/12/philips_vista_media_center_remotes.html

  •  01-10-2008, 10:08 PM 235021 in reply to 234985

    Re: XPS 420 just arrived.....

    Just a random comment - Asked Dell for the missing remote and they shipped it withing 24 hours.  It did take them a little research to figure out which one to get but they did a great job.

    Many companies suck WAY more than dell.  I'm pretty sure they are doing their best as a large organization to do the right thing!

    Thanks Dell!


    Dell XPS420 / Intel Dual Core E6850, 4MB L2 Cache,3.0GHz,1333 FSB / 3GB Dual Channel DDR2 SDRAM at 800MHz / Vista / HDHomeRun Tuner / XBOX 360 HDMI / Linksys DMA2100 Extender / Linksys WRT350N Wireless-N & Gigabit Router
  •  01-10-2008, 10:10 PM 235022 in reply to 234985

    Re: XPS 420 just arrived.....

    AustinDeadhead:

    Dravor,

    It's a generic Vista MCE remote supplied by Philips:

    http://www.ubergizmo.com/15/archives/2006/12/philips_vista_media_center_remotes.html



    Thanks Austin,

    That has calmed my fears :)  I'm looking forward to having the actual remote. Now I just need to go hunting for more drive space.  It's amazing how fast drives fill up with a Cable Card PC :)  Does dell sell kit's to mount had drives in the DVD drive mounts?  I'm not planning on adding any more DVD or Floppy drives, and that would give me some more options.

    Thanks,
    -D
  •  01-11-2008, 12:53 PM 235263 in reply to 235022

    Re: XPS 420 just arrived.....

    When I received my 420 on Wed I was missing a remote as well. Before I ordered I had looked at the official Dell 420 Reviewer's Guide http://direct2dell.com/files/folders/test_folder/entry32145.aspx

    which shows, as standard this really nice preminum remote on pg 23. It may have the part # 0RY496 - I found this number on the Dell Community notes on the XPS 2010 missing remote issue that some people had. I called support last night, and after about 30 mins or so, they have ordered this part for me at no charge. I'm somewhat concerned that it may or may not contain the actual USB receiver with it, but I guess I find out when it arrives around the end of the month.

    Anyone have this particular remote with that part # and did it include the USB receiver? It is made by Gyration which is sold at Circuit City, etc for about $100 but lacks the LCD display as shown in the Dell book.

    Thanks


    Dan
    XPS 420
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