Just a random comment - Asked Dell for the missing remote and they shipped it withing 24 hours. It did take them a little research to figure out which one to get but they did a great job.
Many companies suck WAY more than dell. I'm pretty sure they are doing their best as a large organization to do the right thing!
Thanks Dell!
Dell XPS420 / Intel Dual Core E6850, 4MB L2 Cache,3.0GHz,1333 FSB / 3GB Dual Channel DDR2 SDRAM at 800MHz / Vista / HDHomeRun Tuner / XBOX 360 HDMI / Linksys DMA2100 Extender / Linksys WRT350N Wireless-N & Gigabit Router